Grievances and complaints
If something is wrong, tell us. This is who to write to and how fast we respond.
On this page
Grievance Officer
Grievance Officer, Human Before Resource Private Limited
Unit 804, 8th Floor, Signet Tower, DN-2, DN Block, College More, Sector V, Salt Lake, Kolkata, West Bengal 700091, India
Email: [email protected] (write "Grievance" in the subject)
Phone: +91 96419 32222
What to include
- Your name and the email or phone you use with HBRX.
- Your company's name, if you are an employee.
- What happened, and when.
- What you would like us to do.
How fast we respond
We acknowledge every complaint within 2 working days and aim to resolve it within 30 days. If we need more time, we tell you why and when to expect an answer.
If you are an employee
Your employer decides how your HR data is used. For questions about your own records, first ask your HR team, or use Copy or delete my data in the app. If you are not satisfied, write to us and we will help your employer resolve it.
If you are still not satisfied
Under the Digital Personal Data Protection Act, 2023, you may complain to the Data Protection Board of India after using the steps above.